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Reflect Renew Counselling
Sunbury-based Australia-wide Telehealth No referral needed

Grief counselling that goes at your pace.

Online counselling for loss — whether it's recent, from years ago, or hard to put a name to.

Book a free Fit Call

Counselling sessions also available.

Deborah Haywood
ACA Registered Counsellor (Level 2)

Grief isn't only about someone dying

Loss takes many forms. The death of someone you loved. The end of a relationship. A diagnosis that changes everything. A role, a home, a version of your future that no longer exists. Anticipatory grief — grieving someone who is still here, but slipping away.

Grief isn't a problem to fix or a process to hurry through. It's a response to something that mattered. Counselling isn't about getting you past it — it's about finding a way to live alongside it.

There is no wrong way to grieve — and no deadline by which you should feel better.

How I work with grief

Deborah Haywood, counsellor at Reflect Renew Counselling

I'm Deborah Haywood — a counsellor with a Master of Counselling (University of Canberra), a Bachelor of Psychological Sciences (Swinburne University), and Level 2 membership of the Australian Counselling Association. Based in Sunbury, Victoria, I work with clients across Australia via telehealth. I take a person-centred, trauma-informed approach, which means you set the pace, and there's no right way to talk about loss.

I've been through significant loss myself, including the slow, layered grief that comes with caring for someone over many years — watching someone you love change over time. I bring that alongside my training.

Sessions are calm, unhurried, and paced entirely by you.

What people often bring to grief counselling

Grief is deeply personal, but certain feelings and questions come up again and again.

A recent death, and nowhere to put the feelings
Grief that was set aside at the time and has resurfaced years later
Anticipatory grief — mourning someone who is still alive but changing
Complicated grief, where loss has left things unresolved or unspoken
The loss of identity that comes when a role, relationship or life chapter ends
Grieving a miscarriage, infertility, or a pregnancy loss
Not recognising your own grief because it doesn't "look" like what grief is supposed to look like
Supporting others through loss while carrying your own

You don't need to be in crisis to get in touch. Sometimes grief just needs somewhere to go, and someone who won't hurry you.

How sessions work

All sessions are held online via video call — no travel, no waiting rooms. You can talk from home, in your car, or anywhere that feels private.

1

Choose your starting point

There's no pressure to have the right words. You can begin with a free 15-minute Fit Call, or book a Standard Session directly if you already feel ready.

2

Meet online, from wherever you are

Sessions are online, so you can talk from home or anywhere private. There's no need to travel or wait.

3

Take it at your pace

Sessions are shaped by you. You don't need to arrive with answers.

You don't have to carry this alone

Getting in touch when you're grieving can feel like a lot. The free Fit Call is just a conversation — a chance to see whether this feels right, with nothing to commit to.

Book a free Fit Call

Counselling sessions also available.

One-to-one counselling for all ages · $90 standard session (60 min) · Seven days a week

Prefer to call or email first? Call (03) 8007 3516 (leave a message if Deborah's in a session) or email deborah@reflectrenew.com.au.

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Or something that isn't listed here — that's fine too.